Delivery Time: We strive to deliver orders within the estimated delivery time frame specified on the order confirmation page. However, please note that this is an estimate and actual delivery times may vary due to factors beyond our control, such as weather conditions, carrier delays, and order volume. We are 100% tolerant of the time we allow for delivery in our order form compared to the time we can actually deliver.
Delivery Address: Please ensure that the delivery address you provide is accurate and complete. If there is any error in the address, we will attempt to contact you to verify the information. If we are unable to reach you or the address is incorrect, we may be forced to cancel the order. In case of any errors in the specified address, the order that cannot be delivered is contacted with the person who placed the order.
Email Address: We will send an email confirmation to the email address you provide once your order has been processed. This email will contain important information about your order, including the order number, tracking number, and delivery details. Please be sure to check your email for this confirmation. The validity of the e-mail address specified by our visitor is confirmed by the automatic e-mail sent after the order is transferred.
Payment Processing: We use a secure payment processing system to protect your credit card information. We are committed to protecting your financial information and will only use it for authorized transactions. We also have a responsibility to the bank we use for the credit card system, just like the customer, for the delivery to be realized.
Company Delivery: We offer free delivery for orders over a certain amount, wholesale purchases, and project-based purchases. For orders below this amount and retail purchases, the shipping fee will be calculated based on the desi value of the selected products.
Cargo Delivery: We also offer cargo delivery for orders of any size. The shipping fee will be calculated based on the desi value of the selected products and the weight of your order.